Terms & Conditions

Last updated: October 2025

1. Agreement to Terms

By accessing or using the X-Digitech website (the “Site”) or by engaging with our services, you (“you”, “your”, “Client”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, you must not access or use the Site or our services.

These Terms govern your use of the Site, any associated subdomains, and services provided by X-Digitech (referred to as “we,” “us,” or “our”).

2. Services Provided

X-Digitech offers IT and technology-services including, but not limited to:

• IT procurement and supply

• Managed cloud and infrastructure services

• Wireless and network site surveys

• IT asset management

• On-site or field service operations

By using our Site or engaging with us for services, you acknowledge that those services are provided subject to these Terms. The Scope, delivery, and terms of any service will be defined in a separate agreement or quotation (where applicable).

3. User Obligations & Acceptable Use

3.1 Acceptable Use

You agree to use the Site and services for lawful purposes only. You must not:

• Attempt to disrupt or interfere with the Site or services;

• Use the Site or services to engage in illegal, fraudulent or harmful activity;

• Misrepresent your identity or affiliation when interacting with us;

• Use the content or resources provided by X-Digitech for any unlawful or unauthorized purpose.

3.2 Client Cooperation

When engaging services, you agree to provide accurate information, timely access to relevant sites/equipment, cooperation with our technicians, and take necessary precautions required by your environment (e.g. physical access control, compliance requirements).

4. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, and materials, is the intellectual property of X-Digitech or its licensors. You may view or download content for personal or internal business use only. You must not copy, reproduce, publish, distribute, modify, or create derivative works from our content without prior written consent from X-Digitech.

5. Disclaimers & No Warranty

Your use of the Site and any services provided by X-Digitech is at your own risk. The services and content are provided “as is” without warranties of any kind, either express or implied. X-Digitech does not guarantee uninterrupted operation, perfection, or compatibility with all systems.

We aim to deliver services with professional standards, we do not guarantee that all services will meet every requirement or remain error-free, especially where external dependencies or environmental factors are involved.

6. Limitation of Liability

To the maximum extent permitted by law, X-Digitech, including its directors, employees, and partners, shall not be liable for any indirect, consequential, incidental, punitive, or special damages (including but not limited to loss of profits, data loss, business interruption), even if advised of the possibility of such damages, arising from your use of the Site, services, or reliance on information contained therein.

7. Service Agreements, Quotations & Payment Terms

When you engage X-Digitech for specific services, a separate agreement or quotation will outline the scope, deliverables, timeline, and fees. Payment terms, invoicing, and any additional charges will be defined in that agreement.

Failure to meet payment terms may result in suspension or termination of services until outstanding balances are cleared.

8. Changes and Updates to Terms

We may update these Terms from time to time. You are responsible for reviewing the most recent version posted on the Site. Continued use after changes constitutes your acceptance of the updated Terms.

9. Termination of Services

X-Digitech reserves the right to suspend or terminate services for clients who violate these Terms, including non-payment, misuse of services, or breach of acceptable use provisions.

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction in which X-Digitech is registered/operates. Any disputes arising from or related to these Terms or services shall be resolved through arbitration or in courts competent under those laws.

11. Contact Information

If you have any questions about these Terms, or wish to contact us, please write to: info@xdigitech.com

Thank you for reviewing our Terms and Conditions and we are committed to delivering reliable, professional IT services.